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Improved vehicle dispatching and coordination with fleet management systems

According to Berg Insight’s research, the commercial vehicle fleet industry plays an essential role in the European economy. “The 6.2 million medium and heavy trucks accounted for more than 75 percent of all inland transports, forming a 250 billion Euro industry.” The research also states that in Europe, the number of fleet management systems in active use is forecasted to increase from 2.5 million units at the end of 2011 to 5.7 million by 2016. This increase in the popularity of fleet management systems is attributed to its effectiveness in increasing both efficiency and productivity.

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No wonder more companies are using telematics to manage their fleet. Telematics solutions for fleet dispatching and coordination are reliable and affordable, making them a worthwhile investment with great ROI for businesses. Legend, for instance, is the biggest towing company in Dresden, Germany, and they use a system that has significantly improved their management and operations.

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Legend has a large fleet of vehicles to “assist, salvage, and transport” their customers. The company has a diverse set of jobs that require meticulous coordination of their fleet. Vehicles are dispatched throughout the day to various locations. Emergency calls are a regular occurrence, and they must be able to react quickly to any situation. Knowing the location of a tow truck closest to the scene is essential.

The towing company’s CEO, Karsten Hiehle, knew their solution for better dispatching and coordination was the telematics system from ENAiKOON. The GPS tracking device, locate-04, was installed on every service vehicle and the web portal, inViu pro, was used to analyse the collected data.

“With ENAiKOON’s telematics solutions, we increased the performance of our vehicles by 40% and customer satisfaction with our improved efficiency,” says Mr. Hiehle. “The detailed reports on our staff’s driving behaviour allowed us to provide personalised training for them, resulting in a 30% decrease in fuel consumption. In addition, thanks to ENAiKOON’s GPS devices, we were able to avoid over 20 fines for alleged driving violations by proving that the vehicles were elsewhere during the alleged times of the violations.”

As a result, the fleet management system did not only improve the dispatching of vehicles, but also decreased company expenses with fewer fines and better driving. “Our investment in telematics has more than paid for itself for Legend,” adds Mr. Hiehle. For more on this fleet management solution or to receive a free trial kit, contact ENAiKOON at sales@enaikoon.com.