Subject of protection:What is the personal data being protected? This is all information relating to an identified or identifiable natural person (hereinafter “data subject”). This includes, in particular, information that makes it possible to identify your identity (for example, details such as name, postal address, email address and telephone number).
Technical requirements:In order to connect to our website, your browser transmits certain data to the web server of our website. This is technically necessary to enable the website to provide the information you request. To make this possible, your IP address, the date and time of your request and the type of your operating system and other data will be stored and used for a maximum of 30 days. To safeguard our legitimate interest, we reserve the right to store this data for a limited time so that we may arrange for personal data to be derived in the event of unauthorised access or intentional harm caused to us (Art. 6 (1) (f) GDPR). The data will only be kept or forwarded by us without prior notification and request for your permission for these and no other purpose. (Please match the data with the actual stored data!!)
Cookies can usually be disabled or removed using tools that are available in most commercial browsers. The settings must be separately determined for each browser you use and changed individually. Different browsers provide different functions and options.
|Cookie name||Provider||Function||Valid for|
|lc_sso||LiveChatinc||Saves visitor data for chat windows to revisit the website||3 years|
|_utma||Saves the number of visits to the website for Google Analytics||unlimited|
|Both cookies belongs together to determine the length of stay on the website. _utmb saves the timestamp when the visitor opens the web page and _utmc saves the timestamp when the visitor leaves the web page||
until the end of the session
|_utmt||Limits Google’s frequency of data collection||until the end of the session|
|_utmv||Saves user-defined variables and user segments||until the end of the session|
|_utmz||Saves how visitor has reached the website||6 months|
|_icl_visitor_lang_js||LiveChatinc||Saves the currently used language on the chat window||1 day|
|wpml_browser_redirect_test||WordPress||Saves if the creation of cookies has been approved||until the end of the session|
|__livechat||LiveChatinc||Necessary for detecting the availability of ENAiKOON staff for the chat||3 years|
|__livechat_lastvisit||LiveChatinc||Saves when the visitor last opened the website||3 years|
|LiveChatinc||Use of chat on the website||3 years|
Cookie types:A detailed explanation of the most common types of cookies can be found below:
1. Session cookies:Session cookies allow users and their changes within a web page to be recognised. They allow the website to track users’ movements across pages so that information that has already been entered/saved does not have to be re-entered/saved. An example of this are shopping carts in web shops. The session cookie stores the selected products in the shopping cart so that this contains the correct items when paying at the checkout. Session cookies are deleted when logging out, or lose their validity as soon as the session automatically expires.
2. Persistent cookies:A persistent cookie stores users’ information and settings on the user’s computer until its expiry date. This results in faster and more convenient access since, for example, you do not have to change language settings again, or do not need to re-enter login information. The cookie will be automatically deleted after the end of the storage period.
3. Third-party cookies:Third-party cookies usually have no influence over the use of the site, since they do not originate from the site operator. They serve the purpose, for example, of collecting information for advertising, user-defined content and web statistics and transferring this to the respective third-party provider.
Users of our contact form:Contact forms are available on our website that can be used to make contact electronically. To ensure secure transmission of your data, we guarantee an encrypted connection during transmission. By clicking the “Send” button, you consent to the transmission of the data entered in the input mask. We store your name and email address and, if necessary, other information provided by you in order to contact you and to answer your inquiries in the best possible way. On the one hand, this allows us to provide the service you expect from us and, on the other, it allows us to continually improve ourselves (Art. 6 (1) (f) GDPR).
When you register for the ENAiKOON application inViu pro or inViu web the following information is collected solely for the purpose of managing your user account and contractual relationship: Name, address, company, email address and password, telephone number and your notes.
In addition, registered users can enter usage data via inViu pro or inViu web, which we store for you. You may delete this data at any time, and it will be automatically deleted after a period of one month following deletion of the account.
Tracking tools:Our website uses features various web analytics services provided by other companies, e.g. Google Inc. Below you will find a more detailed explanation of the services used and the data that is analysed.
If you want to decide what data Google collects about the websites you visit, you can download a deactivation add-on for your internet browser. However, this add-on does not prevent data from being transmitted to us or other web analytics services we use. For more information about using and installing the add-on, see: https://tools.google.com/dlpage/gaoptout?hl=en
If you are using a mobile device (such as a smartphone) to access our website, please click on this link to stop the transmission of analytics data to Google Analytics. The above link also provides an alternative to the previously described browser add-on, as it activates an “opt-out cookie”, which is only valid for this browser and this domain. If you delete the cookies in this browser, this cookie will also be lost, and you will have to click the link again.
Social media:Our website does not use social media plugins. However, we use links to the social media platforms on which we are represented. These links will take you directly to our presences, e.g. on Facebook, Twitter or Google+. The respective provider is responsible for the privacy of these social media platforms. In the following, we would like to inform you about these social media platforms or about the respective function of a social media plugin, even if we do not use it:
From the moment you access our page, the plugin creates a direct connection between your browser and Facebook’s servers. We as the website operator have no influence over which data and to what extent the data is transmitted to Facebook via the plugin. According to Facebook, this is information about your visit to our site (such as IP address, date and time). However, once you click on one of the plugins, further information will be transmitted which you can link directly to your Facebook account (if you have such an account and logged in to it). Facebook processes the information to provide you with a personalised experience on our website and to improve its own products. More information can be found here: https://www.facebook.com/help/186325668085084
Twitter deletes, obfuscates or aggregates your log data after a maximum of 30 days. According to Twitter, Twitter uses all the information it collects for the purpose of personalising, evaluating and improving its services.
Google “+1”Our website contains the “Google + 1” plugin, which is provided and operated by Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereafter “Google”. The Google plugin is typically identified by a button labelled “G” and “+”, or “+1”, as well as the included text “share”. From the moment you access our website, your browser will connect directly to Google’s servers and transfer all information collected through the plugin during your visit to our website to Google. We as the website operator have no influence over which data and to what extent the data is sent to Google via the plugin.
If you are logged in to “Google” or “Google Plus” via a user account while browsing our website, the information collected by Google may be directly associated with that user account. To avoid this, please log out of “Google” or “Google Plus” before visiting our website.
Further general information:
Who is responsible for data processing? (Art. 13, (1) (a), (b) GDPR)ENAiKOON GmbH is responsible for data processing on our website. The contact details can be found in the Imprint: https://www.enaikoon.com/en/footer/imprint/ Our data protection officer can be reached at the following address:
For the attention of the data protection officer
Tel.: +49 (30) 39 74 75-30
Who receives your personal data? (Art. 13, (1) (e), (f) GDPR)We treat your personal data confidentially and generally do not pass it on to third parties, unless you have given your consent, or the provision is made on the basis of a legal or contractual obligation. In isolated cases, we commission processors to process your personal data. This is done on the basis of a data processing contract pursuant to Art. 28 GDPR.
How long will my data be stored? (Art. 13 (2) (a) GDPR)The legislator has issued a variety of storage obligations and deadlines.
In principle, we only store your data for as long as required by law
After this period, the corresponding data will be routinely deleted if it is no longer required to fulfil a contract. We store the data that we process on the basis of your consent until revocation or for as long as the data is needed. We store data that we process on the basis of a legitimate interest as long as the legitimate interest exists and you have not objected to the processing. Commercial legal or financial data from a completed financial year will be deleted in accordance with the legal provisions after a further ten years, as long as no longer retention periods are prescribed or required for justified reasons. If data is not subject to specific retention periods, it will be deleted if the purposes for which it is processed cease to exist.
For what purposes we process your data and on what legal basis? (Art. 13 (1) (c), (d) GDPR)The purposes and legal basis of the data processing are explained above. In addition, the following generally applies: If necessary, we process your data for the protection of our legitimate interests or those of third parties in accordance with Art. 6 (1) (f) GDPR; for example, for the assertion legal claims and defence in legal disputes or to ensure IT operations and security. If we have a legitimate interest in or have received your written consent for the processing of your personal data, we process your data for external communication and marketing purposes on the basis of Art. 6 (1) (a) or (f) GDPR. You have the right to withdraw your consent at any time.
To fulfil legal requirements, we may or must process your data and transfer it to third parties where necessary (pursuant to Art. 6 (1) (c)).
We do not use your data in any way for automated decision-making or profiling.
What rights and obligations do you have? (Article 13 (2) (b), (c), (d) (e) GDPR)Every data subject has the following rights:
- Art. 15 GDPR gives you the right to information. This means that you can request confirmation from us as to whether personal data concerning you is processed by us.
- Art. 16 GDPR gives you the right to rectification. This means that you can ask us to correct your incorrect personal data.
- Art. 17 GDPR gives you the right to erasure (“right to be forgotten”). This means that you can request for personal data concerning you to be immediately deleted – unless we cannot delete your data because, for example, we have to comply with statutory storage requirements.
- Art. 18 GDPR gives you the right to restrict processing. This means that we are practically no longer allowed to process your personal data – only to store it.
- Art. 20 GDPR gives you the right to data portability. This means you have the right to receive your personal data that you provided to us in a structured, common and machine-readable format and to transmit this data to another controller.
- Art. 7 para. 3 GDPR gives you the right to revoke your consent at any time with future effect.
- Art. 13 GDPR gives you the right to appeal to the competent supervisory authority.
- Art. 21 GDPR also gives you the right to object. This means that you can at any time object to the processing of personal data concerning you on the basis of Article 6 (1) (e) or (f).
If you wish to make use of your rights, please contact the data protection officer in writing (by post or via email) (see contact details above).
Supervisory authorityBerliner Beauftragte für Datenschutz und Informationsfreiheit
Friedrichstrasse 219, 10969 Berlin
Tel.: +49 (30) 13889-0.
Fax: +49 30 2155050
If you have any further questions about privacy, feel free to contact our data protection officer using the contact information above. Due to our strict compliance with German data protection laws and constant review by an independent data protection officer, we are entitled to use Conceptec’s Privacy Seal.
This website uses Google Analytics.
Please click here on the opt-out link to prevent the future collection of your data when visiting this website: Opt-Out