Is your dispatcher tearing his hair out trying to contact one of your drivers for the umpteenth time in order to communicate a change to the order? But the driver is underway in a dead zone just then, or phones the wrong person.

In addition, the driver may only make telephone calls while driving if using hands-free equipment.
But even if the driver can be reached by telephone and if the driver uses hands-free equipment, he/she won't be able to take any notes – another source of error that costs time and money.

Telephone calls are generally more time-consuming than the written communication of information; you start talking about this that and the other and often forget the real reason for the call.

The dispatcher is thus preoccupied with driver communication for longer than is necessary and, correspondingly, has less time for customers and for scheduling.
Furthermore, telephone calls always cost more money than the simple transfer of information via GPRS.

Even text messages aren’t a good alternative: They are much more expensive than GPRS messages and, furthermore, you never really know if they arrive.

GPRS messages are written messages that are sent via the Web portal to the tracking module, where they are displayed on the connected display and processed. This communication requires only a small amount of data, and is thus good value for money.

Are you familiar with the “Chinese whispers” phenomenon in the verbal communication of names and addresses of new customers and when typing in the navigation system?
And then the customer calls wanting to know the exact time of delivery.

Your dispatcher may not have psychic powers, but one quick look in the ENAiKOON fleet-control-web Web portal and he/she can see the GPS-calculated arrival time practically in real time.

The new ENAiKOON messenger software module and the connection of an ENAiKOON display, such as a Garmin® nüvi® navigation device, to an ENAiKOON tracking module make it possible.

• Positioning
• Transport and Logistics
• Monitor fuel consumption
• Logbook
• Theft prevention
• Employee management
• Communication